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Rebecca Dutton Home After a Stroke |
The confusing return instructions are example of why this company is not user friendly. They sent the return authorization number in one e-mail and the return instructions in a 2nd e-mail. The return address in the 1st e-mail was different from the address in the 2nd e-mail. I am not the only one who finds the Fitbit on-line-only support difficult. The Fitbit on-line community has 135 pages of "how do I....?" questions.
The Fitbit One is designed to be clipped onto a pocket which is great for men who always have pants with pockets. It can also be clipped on the center of a bra which is great for joggers wearing sports bras. I do not want a lump showing under my clothes.
I have gone back to using my Digi-Walker SW-200. I use half of a clothespin to hold the clip open until I get the pedometer on the waistband of my pants. However, Fitbit did inspire me to create an Excel file that graphs my daily totals. Every night before I go to bed I get visual feedback about how many times this month I have reached or exceeded my target.
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