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| Rebecca Dutton Home After a Stroke |
A pedometer tracks the number of steps people take each day. Since walking is my only form of exercise, a pedometer tells me about my physical activity. I bought a Fitbit pedometer but cannot use it. It has a soft rubbery holding case I cannot manipulate one-handed. No matter how hard I tried I could not get the pedometer in the case. At first I thought I would have a friend do this for me, but the battery has to be charged every week. This involves taking the pedometer out of the case, inserting one end in a cable until tiny prongs (arrow) make contact, and putting the other end of the cable in a USB port.The confusing return instructions are example of why this company is not user friendly. They sent the return authorization number in one e-mail and the return instructions in a 2nd e-mail. The return address in the 1st e-mail was different from the address in the 2nd e-mail. I am not the only one who finds the Fitbit on-line-only support difficult. The Fitbit on-line community has 135 pages of "how do I....?" questions.
The Fitbit One is designed to be clipped onto a pocket which is great for men who always have pants with pockets. It can also be clipped on the center of a bra which is great for joggers wearing sports bras. I do not want a lump showing under my clothes.
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